Effective Date: June 2026

Welcome to the website of **Udzungwa Bottlers Limited (“UBL”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quotation, place an order, subscribe to updates, or complete a form on our website, we may collect:

• Full name
• Company name
• Email address
• Phone number
• Physical address
• Billing and delivery information
• Any information voluntarily provided through forms, emails, or inquiries

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of visits
• Website usage statistics
• Referring websites

This information helps us improve website performance and user experience.

2. How We Use Your Information

UBL may use your information to:

• Respond to inquiries and customer requests
• Process orders and quotations
• Deliver products and services
• Improve our products, services, and website functionality
• Provide customer support
• Send updates regarding orders or business services
• Maintain security and prevent fraud
• Comply with legal and regulatory obligations

We only collect information necessary for legitimate business purposes.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic and performance
• Enhance user experience

You may disable cookies through your browser settings, although some website features may not function properly.

4. Sharing of Information

UBL does not sell, rent, or trade personal information to third parties.

We may share information with trusted service providers when necessary to:

• Process transactions
• Deliver products
• Host or maintain website services
• Comply with legal obligations

These service providers are required to protect your information and use it only for authorized purposes.

5. Data Security

We implement reasonable technical and organizational security measures to protect personal information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Maintain business records
• Comply with legal, tax, accounting, and regulatory requirements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

7. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information where legally permissible
• Object to certain processing activities
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

8. Third-Party Websites

Our website may contain links to external websites operated by third parties. UBL is not responsible for the privacy practices, content, or security of such websites. We encourage users to review the privacy policies of any third-party websites they visit.

9. Children’s Privacy

Our products and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 18.

If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to remove such information.

10. Changes to This Privacy Policy

UBL reserves the right to update or modify this Privacy Policy at any time. Any updates will be posted on this page along with the revised effective date.

We encourage users to review this Privacy Policy periodically to stay informed about how we protect personal information.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Udzungwa Bottlers Limited

Address: Dar es Salaam, Tanzania
Phone: +255 629 389393
Email: sales@ubl.co.tz
Website: www.ubl.co.tz